Privacy Policy on CSV.RO

1. Introduction

Your data privacy is important to us. CSV.RO is committed to respecting confidentiality and protecting the personal data of all Platform Users, in accordance with national and European data protection legislation.

By using the Platform, you agree to the processing of personal data in accordance with this Policy. For any questions, you may contact us at contact@csiv.srl.

2. Data collected

Identification data: first name, last name, email address, phone number.
Authentication data: username, password (encrypted), account ID.
Transaction data: information regarding payments, invoices, payment methods.
Technical data: IP addresses, device type, operating system, browser, cookies.
Location data: optional, for filtering local listings.
User-generated content: images, texts, published listings, internal messages.

3. Purposes of processing

Creating and managing user accounts.
Publishing, moderating, and promoting listings.
Processing online and offline payments.
Sending notifications and administrative communications.
Preventing fraud, abuse, and unauthorized use of the platform.
Improving services and analyzing usage behavior (anonymized statistics).

4. Legal basis for processing

Consent – for cookies, marketing, and optional communications.
Performance of a contract – for accounts, listings, and user payments.
Legal obligation – for retaining invoices and accounting documents.
Legitimate interest – for improving security, performance analysis, and abuse prevention.

5. Data retention period

Personal data is stored for the duration of the account, plus a period of 36 months from the last activity, unless the law requires a different retention period. Transaction and invoicing data is stored for a minimum of 10 years, in accordance with fiscal legislation.

6. User rights

The right of access to data.
The right to rectification.
The right to erasure (“right to be forgotten”).
The right to restriction of processing.
The right to data portability.
The right to object.
The right to lodge a complaint with ANSPDCP.

7. Data security

CSV.RO implements appropriate technical and organizational measures to protect data against unauthorized access, loss, destruction, or accidental disclosure. Connections are encrypted (HTTPS), passwords are stored using hashing, and servers are continuously monitored.

8. Data sharing with third parties

Data may be shared only for the purposes mentioned above, with:

Payment processors (e.g., Stripe).
Analytics services (Google Analytics, Google Tag Manager).
Security services (Google reCAPTCHA).
Public authorities, based on legal obligations.

CSV.RO does not sell or rent your personal data to third parties.

9. Cookies and similar technologies

CSV.RO uses cookies for proper platform operation, content personalization, and performance measurement. Detailed information is available in the Cookie usage policy.

10. Protection of minors

The CSV.RO platform is not intended for persons under the age of 16. We do not knowingly collect data from minors. If a parent or guardian becomes aware that a minor has provided us with personal data, they may request deletion by emailing contact@csiv.srl.

11. Policy updates

This Policy may be updated periodically to reflect legislative changes or improvements to our services. The updated version will be published on this page, indicating the date of the latest modification.

12. Contact and operator

CSV.RO is operated by CSIV.RO S.R.L.

CUI: 52149545
CAEN principal: 4791 – Intermediation in non-specialized retail trade
Sediu: Sighetu Marmației, Maramureș County, Romania
RC: J24/____/2025
Email: contact@csiv.srl

This Privacy Policy is valid from the date of publication and is an integral part of the CSV.RO Terms and Conditions.